Refund policy

Return & Refund Policy

At Auntie Jodi’s Baking Co., we’re committed to delivering quality products and a great customer experience. Please read our return policy carefully before placing your order.

Food Product Returns
For health and safety reasons, we do not accept returns or exchanges on any food products. This includes change of mind, ordering errors, or unwanted items after delivery.

If there’s an issue with your order, please reach out to us at auntiejodisbaking@gmail.com and we’ll be happy to help.

Damaged or Incorrect Orders
Please check your order upon delivery. If any items arrive damaged, unsealed, defective, or incorrect, contact us right away so we can evaluate the issue and put it right. We may offer a replacement, refund, or store credit where appropriate.

Discount Codes & Pricing
Please ensure any manual discount codes are applied at checkout, as these are optional for customer use but not guaranteed. Once an order is completed, we are unable to apply discounts retroactively or offer partial refunds. All prices are final at the time of purchase.